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JAPAN AIRLINES

Policy View Japan Airlines’s Instruments policy
Carry-​on

You can take musi­cal instru­ments (except dou­ble bass­es) on board as part of (but not in addi­tion to) your free hand bag­gage allowance, i.e. the num­ber, size and weight of bags you can take in the cab­in. Please always trans­port musi­cal instru­ments in a hard-​backed case. What’s my hand bag­gage allowance?

Cabin seat

Cellos

Depending on avail­abil­i­ty, you may be able to pur­chase an extra seat next to you to secure your cel­lo. It’s not pos­si­ble to do this online so please con­tact us or your trav­el agent at least 24 hours before your flight departs.

If you arrive at the air­port and haven’t booked an extra seat in advance, please speak to a rep­re­sen­ta­tive. If there are seats avail­able in the cab­in you are trav­el­ling in, you may be able to buy an extra seat. Otherwise, you will need to check your instru­ment in.

Securing your cel­lo requires addi­tion­al time so to avoid flight delays, you’ll be able to board before oth­er pas­sen­gers. Please check infor­ma­tion screens in the depar­tures area and make your way to your board­ing gate as soon as it is announced. Your cab­in crew will be on hand to assist if needed.

How to secure your cel­lo onboard

Checked

If your musi­cal instru­ment is larg­er than 56 x 45 x 25cm (22 x 18 x 10in):

• Please check it into the hold as part of your checked bag­gage allowance.

• Where pos­si­ble, we’ll try and accom­mo­date instru­ments of up to 190 x 75 x 65cm (75 x 29.5 x 25.5in), pro­vid­ed you noti­fy us at least 24 hours before your flight.

• If your instru­ment weighs more than 23kg you might need to pay an over­weight bag­gage charge. The max­i­mum weight of musi­cal instru­ments we can car­ry is 45kg (99lb).

• If required, you can pay to take more checked bags than your allowance.

• If you are check­ing in a large instru­ment, please allow an addi­tion­al 15 min­utes so that the item can be safe­ly and secure­ly hand­ed over to the Baggage staff.

Double basses

We can­not accom­mo­date dou­ble bass­es on board so please check them into the hold. This will be part of your checked bag­gage allowance and extra bag charges may apply. Please con­tact us at least 24 hours before your flight departs to dis­cuss your requirements.

Last update 01-​Sep-​2023
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